Villa del Palmar Timeshare Contracts

Villa del Palmar is known as a timeshare resort, is open for members as well as non members, Villa del Palmar doesn’t have the reputation they wish to have, Sales associate has made Villa del Palmar look like a timeshare scam resort, the sales pitch can be exhausting and long hours, no matter how much they promise you it only takes 90 minutes, they will take their time long enough for you to cave a sign a contract without reading careful.

Villas del Palmar sales associate will let you believe that is your dream timeshare that is being there always waiting for you to purchase it. However any kind of information you give to them, villa Del Palmar sales associate will accommodate so it looks like in fact is all you are looking for. Trade-ins are common in the sales pitch, they used this strategy when you argue that you don’t have enough money to buy a new membership and you are already a current owner of a timeshare, another tactic they use is that the sales associate will referred you to a rental/sell company with a promise to sell your old timeshare in 60 to 120 days and the money that you get for selling your timeshare will be used to pay off the membership with Villa del Palmar. However this rental and selling companies that Villa del Palmar refers you to will ask you for an upfront fee with the promise of list and take into inventory your timeshare and when the time is up and you have to paid off your new membership with Villa del Palmar you will realize the rental/selling company did nothing to sell your old timeshare, so now you are stuck with two timeshares.

Villa del Palmar sales associate will also tell you that you can purchase a small unit for a profit and that in no time you will have your money back, in fact with the rental money you can pay your maintenance fee and still keep a few dollars to your pocket.  However the contract clearly states that if you wish to purchase a timeshare membership at Villa del Palmar for the solid purpose of profit or investment that you should reconsider your purchase, because Villa del Palmar timeshare memberships are for the solid purpose to easy your way to vacation.

The contract most of the time is being misrepresented by the sales associate by letting you know just a few pointers that they believe you should know to be able to get you to purchase, you are entitle to read the contract fully careful before signing or purchase anything is your right, and like any pricey purchase you should do your research and think careful if you are really up to the task to pay the annual maintenance fee and that the unit they are selling you accommodate your needs. If you are not allow to think for a couple days and then come back for purchase because this is an “ONLY TODAY OFFER” you should walk away, this might be scam.

Villa del Palmar Customer service is awful and lousy, you will never get anyone to answer you the phone or your emails, booking is also a hassle there is never availability and more often than ever if you get someone to answer you the phone , the service they will provide you will be rude and poor.

Consider very careful if a timeshare is the right option for you, is a high amount of money you will be spending on this, might as well be something that accommodate your needs, not your sales associate’s needs.

Timeshare Contract Cancellation

The rescission period is the time you are given by the law if you wish to cancel your timeshare contract, some sales person won’t tell you have this right, or just tell you that since this is “one in a lifetime offer” there is no right cancel the timeshare contract, some resorts even make you sign a waiver to rescind your right to cancel your timeshare contract, however this is illegal in Mexico and this document is not valid.  If you wish to cancel your timeshare contract within the five days period, you should be able to find in your timeshare contract instructions to where and how to send the cancellation letter via  certificated mail,  You can also talk to your sales person and let them know that you wish to cancel your timeshare contract, you don’t really need a reason just your wish to cancel your timeshare contract, be polite and if they turn you down, contact the headquarter office and let them know about your wish to cancel your timeshare contract and that you had send a cancellation letter via certificated mail. According to the law in Mexico if you cancel your timeshare contract with in the 5 days period you get a FULL refund of your money with no exceptions.

                                                                                                                                                       

Canceling your timeshare contract after your rescission period is matter of diplomacy from the resort, but don’t expect it to be a easy process, you can still get your cancellation and a refund of a reasonable sum of your monies already paid to the resort, the longer you own your timeshare the less possibility you have to recover any monies, since every day the timeshare value drops. However the resort will try to fight back your request to cancel your timeshare contract since for them will be a lost of money.

Seek for legal advice and make sure your attorney is familiar with timeshare matters in Mexico, If you are planning to hire an attorney or a company that is going to be handling your case, make sure is a legit company and that meets your needs, do not pay any upfront fees, now a days there are companies that continue with the scam, making believe they are there to help you get some relief from your timeshare situation.  You can also contact PROFECO, which is Mexican governmental institution that is designed to protect customers from fraud or scams in Mexico, you can submit a claim to PROFECO, which they will help you to get a settlement that is convenient for both parties. You can contact PROFECO still on your rescission period or after it has past this time, you should know that cancelling your timeshare contract with PROFECO is going to take a few more months that you probably expect. When it comes to the hearings, you should be fully aware that you will need a translator, and you should always be on time if for any reason you can’t make it on time or be on the phone at the time of hearing, this is consider as you didn’t approve of the settlement given by the resort and it will push back the date to finalize your case, you should also be prepare with all evidence you need to present a strong case against the resort.

Royal Holiday Timeshare

Here in Mexico Royal Holiday counts with Resorts at Cancun, Conzumel, Playa del Carmen, Acapulco, Ixtapa, Puerto Vallarta, Manzanillo, Los Cabs, Mexico City and Cuernavaca.  Royal Holiday offers different recreational activities such as golf, fishing, sailing, scuba diving, and a variety of water sports among other attractive activities and is definitely a place you want to spend your vacation of course if you are already a Member with them.

Royal Holiday is well known for textbook hardcore sales-pitch. They will go all the way to try to get you to sign a contract with them. The sales person will present the program as “the most popular program and therefore the most expensive one in the market!” it’s a way to lure you away making you believe you are getting the best from the best. As they explain you how the system works you will find out that you will need more points that the amount they are selling you in order to meet your needs for vacation needs.

They will also tell you if you don’t use your points you can cash them out with “RentSure” but that will have an extra cost to you which ended up being the same as loosing those points.  All the selling and signing is done outside the office around the hotel so as a “courtesy” they will let you sign the contract on the spot so you don’t miss on the great opportunity you have to become a member with them but of course there is no time to read the contract and realize on the moment that everything they have promise to you is not establish on the contract and that one of the clauses in the contract establish that everything the sales person  promised you verbally  and that is not on the contract does not have any validation.

The sales person will assure you that you are making a great investment on real estate by buying their point system membership, however a timeshare or a vacation club is NOT consider a “Real estate” purchase, since you are not owning a part of the hotel, you are leasing it. The sales person will also sell you the “Cruise program” but of course your “silver” membership doesn’t have enough points to book a cruise, so either you upgrade and spend more money with them or pay cashto book a cruise, when you can book the same cruise cheaper online and without the necessity or using a timeshare.. If you have a previous timeshare already and you tell them that is the reason why you are not considering buying with Royal Holiday, they will referrer you to “International Leisure Group” (or any other they are working with at the moment) which of course as many other Resale-Rental companies they only promise to List not Sell or Rent your previous timeshare. 

Customer Service is a major problem at Royal Holiday, it is lousy and they don’t always answer you the phone and if in case you are one of the lucky ones they don’t have an answer for you and they will transfer you to other department where they will tell you they are not in charge of whatever your phone call was about and they will keep transferring you until you give up. Booking is another major problem with Royal Holiday, they barely have availability no matter how before ahead you call, and they promise you that Royal Holiday will call you back when they have availability but that never happens.